At Islamic Book World, we are committed to providing you with high-quality Islamic products and excellent customer service. We understand that sometimes you may need to return or exchange an item. Please read our Refund and Returns Policy carefully.
Returns Eligibility
You can request a return or refund for items purchased from IslamicBookWorld.in under the following conditions:
The item is unused, in its original packaging, and in the same condition as when you received it.
You contact us within 7 days of delivery to initiate a return or exchange.
Items that are personalized, custom-made, or damaged due to misuse are not eligible for a return.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item:
Please contact us immediately at info@islamicbookworld.in
or call 8700136165 with your order number and photos of the issue.
We will review the issue and provide a full refund or replacement at no extra cost.
Return Process
To initiate a return:
Email us at info@islamicbookworld.in
or call 8700136165 with your order details.
Our support team will guide you through the return process and provide a return address.
Ship the item back securely in its original packaging. The customer is responsible for return shipping unless the item is defective or incorrect.
Refunds
Refunds are processed within 7–10 business days after we receive and inspect the returned item.
Refunds will be made via the original payment method.
Shipping charges are non-refundable, except in cases of defective or incorrect items.
Exchanges
Exchanges are available for items of the same value, subject to availability.
If the requested item is out of stock, we will provide a full refund.
Cancellation Policy
Orders can be canceled before they are shipped.
Once an order is shipped, it cannot be canceled, and the standard return policy will apply.
Contact Us
For any questions regarding returns, refunds, or exchanges, please contact us:
Email: info@islamicbookworld.in
Phone: 8700136165
We appreciate your trust in Islamic Book World and strive to make your shopping experience smooth, respectful, and satisfying.